Shipping and terms
Global shipping
All prints are printed on demand in London, England. We ship our prints worldwide via Royal Mail International Tracked. Purchases within the UK are sent via Royal Mail First Class.
Final print turnaround times:
‘Create a bespoke botanical letter’ - you will receive an email half way through the design process with updates and photos of the illustration in progress. You will need to allow 1-2 weeks for the illustration to be completed.
‘Create a bespoke wedding motif and bespoke Welcome to the world print’ - you will receive an email half way through the design process with updates and photos of the illustration in progress. You will need to allow 3-4 weeks for the illustration to be completed.
Existing Designs - typically printed and dispatched in 2 working days.
Radblooms illustrations are unique to each order, unless you are ordering non bespoke products. Your print will arrive in an A3 size cardboard box, with Radblooms wrapping on the inside.
When removing your unframed print from the box, gently remove it from the transparent film and put in a frame as soon as you can.
Payment
Radblooms uses a secure payment provider enabling you to pay safely with your Credit/Debit card or PayPalaccount. Credit and Debit card payments are taken via Stripe.
Returns
All sales are final. Each item is custom-made based on supplied information from the customer and is therefore non-returnable. If any items are found to be faulty or incorrectly made, you must notify us within 48 hours of delivery to be eligible for a reprint.